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Published Sep 26, 2021

Reward is a hygiene factor and getting it wrong results in disengagement, but getting it right does not create engagement (Robinson, 2008:57). It is commonly perceived that engagement affects the bottom line of an organisation: engaged employees identify with their organisation, co-operate with their co-workers and work productively in a team. They also fully understand the business context of the organisation.

According to Vazirani (2007:6), the advantages of engaged employees are:

• Engaged employees stay with the company

• They normally perform better and are more motivated

• There is a significant link between employee engagement and profitability