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 • Experienced people are an asset, so how can organizations engage people who have been with them for a while and may have had disappointments, such as not being promoted?

 • Professionals usually owe their engagement to their profession, not their organization

According to Truss (2009:47), high levels of engagement create a statistically significant improvement to personal well-being, loyalty, job satisfaction and performance as well as a reduction in likelihood of leaving.

Truss (2009:47) also states that it is of utmost importance to focus on the employee job fit, management style, involvement and communication in order to increase levels of engagement. It should be noted that engagement strategies should vary depending on the context.

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