According to Vazirani (2007:6), the advantages of engaged employees are:
• Engaged employees stay with the company
• They normally perform better and are more motivated
• There is a significant link between employee engagement and profitability
• They form an emotional connection with the company
• It builds passion, commitment and alignment with the organisation’s strategies and goals
• Increases employee’s trust in the organisation
• Creates a sense of loyalty in a competitive environment
• Provides a high-energy working environment
• Boosts business growth
• Makes the employees effective brand ambassadors for the company
Research has shown that higher employee engagement is associated with gains in employee retention and performance, customer service and satisfaction, and business performance (Wiley, 2009:58).
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- Sample Category #1